Coppersmith Hotel

Went there for a club function. Despite repeated emails and phone calls to advise my wife had a garlic and onion allergy prior to the dinner and being told no problem they are very aware and understand totally, and will cater for her on the night. Food was coming out to the tables but nothing without garlic all over it for her. Not to mention we had 4 tables of 12 and they were bringing out share plates of 6 per table. When questioned, the waitress said you should have told her there was an allergy. confronted the manager who was very rude on the phone the day before, didn't care, said he had told the kitchen. Eventually they offered her a steak with a bit of broccoli on the side. Was asked for well done, came out bleeding, can't even get that right. It came out when everyone else had finished eating, as usual. What is wrong with you people, my wife is crook in bed again now due to your incompetence. Be lucky if she doesn't end up in hospital. Yes the club refunded our dinner cost but that doesn't fix the embarrassment and now recovery time due to you not listening. We won't be back, especially when we a waitress said they never bother to cater to people with allergies or dietary issues, even though they say they do.

This hotel comes with great extras. These include: Soap from the previous occupant. Used coffee capsules. Dust dirt and grime from at least a few months. An apparently used towel. Some rubbish in the corner. Soap scum and other unidentified stains in the shower and around the toilet and bathroom bin. It’s a shame. It’s a great reno, in a great location, but there appears to be no attention to detail, nor adequate upkeep. Despite all of these great extras, I would say the price is a bit steep.